Privacy Policy at Kaftans-Direct

At Kaftans-Direct we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address and delivery address. This allows us to process and fulfill your orders and to notify you of the status of your order. All credit or debit card transactions are processed through Cardnet and PROTX, who between them ensure that all transactions are fully secure by hosting the payment system on their servers not on Kaftans-Direct and that all communications are protected by a host of innovative and established encryption techniques, all of which are continually updated. Cardnet and PROTX are regulary audited by the banking authorities to ensure complete security.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

Will Kaftans-Direct disclose the information it collects to outside parties?

Kaftans-Direct does not sell, trade or rent your personal information to others.

For overseas deliveries, we may provide certain order, delivery and product information, to our international carriers and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Kaftans-Direct possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our website, you consent to the collection and use of this information by Kaftans-Direct . If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

Kaftans-Direct welcomes your questions and comments about privacy. Please send e-mails to enquiries@kaftans-direct.co.uk